PRIVACY POLICY & LEGAL INFORMATION
Privacy Policy
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, phone number, and payment information.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
GDPR Compliance
Your Rights Under GDPR
If you are a resident of the European Union, you have certain rights regarding your personal data:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure of your data
- Right to restrict processing
- Right to data portability
- Right to object to processing
Legal Basis for Processing
We process your personal data based on your consent, contractual necessity, legal obligations, and legitimate interests in providing our services.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Terms of Service
Acceptance of Terms
By accessing and using PrimeLotonova, you accept and agree to be bound by the terms and provision of this agreement.
Eligibility
You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement.
Account Registration
To access certain features, you must register for an account. You are responsible for maintaining the confidentiality of your account credentials.
Prohibited Activities
You agree not to engage in any activity that interferes with or disrupts our services, violates any laws, or infringes on the rights of others.
Limitation of Liability
PrimeLotonova shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.
Responsible Gaming Policy
Our Commitment
PrimeLotonova is committed to promoting responsible gaming and providing a safe environment for all players.
Age Verification
We strictly enforce age verification procedures to ensure that only individuals 18 years or older can access our services.
Self-Exclusion Tools
We provide various tools to help players manage their gaming activities, including deposit limits, time limits, and self-exclusion options.
Support Resources
We provide information and links to professional organizations that offer support for problem gambling.